Improving Communication Skills

Many conversations can be improved by learning techniques that foster understanding and a respectful exchange of views. That includes conversations between family members, parents and schools, employers and employees, borrowers and lenders and a variety of others.

Mediation Michigan can provide you with skills to make this happen. The 20 CDRP centers offer mediation training and workshops in conflict resolution. They can teach you about:

  • Active listening
  • Paraphrasing
  • Neutral framing
  • I statements
  • Brainstorming options
  • Consensus building
  • And much more.

Workshops are interactive and experiential: You not only learn but practice techiques that can turn conversations into a search for common ground and the right solution for the situation. They can be tailored to the needs and time frames of your group.