What makes the difference between reaching agreement and falling short when a conversation involves differing opinions? Often it's communication.

One way to improve communication for conversations that must go right is to acquire or sharpen your own communication skills. 

A second way is to bring a neutral facilitator or mediator into the conversation. By asking questions, a trained facilitator or mediator can help the participants discuss solutions that work for all concerned.

The 20 centers that comprise the Community Dispute Resolution Program makes these tools available across the state. They provide skills training and facilitation and mediation services to address even the most difficult issues.

Their services have helped parents, educators, business people, farmers and government agencies improve outcomes and strengthen relationships.

They can help you do the same.

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